2. How much does it cost to transfer?

3. How can I get a bus stop at my house/place of business?

4. What exactly is AnchorRIDES, and who is eligible?

5. My bus is always early. Why?

6. How do you determine what the routes will be or where they will run?

7. Can I get someone to teach me how to ride the bus?

8. How much does it cost to ride the bus?

9. How can I get a job as a bus driver?

10. Where can I get information on advertising my business on the bus?

11. Who pays for the Share-A-Ride vans and how can I get involved?

12. Where can I send my comments, complaints and suggestions?

1.   Call the Rideline at 343-6543. The Rideline is available 24 hours a day with route and schedule information. Customer Service Representatives are ready to answer your questions M-F 8 a.m. to 5 p.m.

• Pick up a Ride Guide. They are available for $1.00 at the Downtown Transit Center, the Dimond Transit Center, on all the buses and at most bookstores.
• Timetables for individual routes are posted on each bus stop around town
• This website: www.peoplemover.org

2. Bus fares are payable each time a passenger boards a bus. If you are planning to use multiple buses, or make multiple trips you should consider purchasing a Day Pass the first time you board. Day passes are $4.00 for Adults and Youth and $1.25 for Seniors and People with Disabilities with appropriate ID and allow unlimited trips on the day of purchase. Please let the driver know that you would like to purchase a day pass before you put your money in the farebox.

3. You may contact an Operations Supervisor, at 343-8230. You may also fill out a comment card to make the request. There are a lot of considerations with regard to placement of a bus stop that he will be happy to discuss with you.

4. AnchorRIDES is a shared ride curb-to-curb service of the Municipal Public Transportation Department. The Municipal Public Transportation Department provides transportation for senior citizens age 60 or over and ADA paratransit services to:

• People with physical or mental disabilities that prevent them from using public transportation that is available to the general public
• People who are temporarily disabled
• People who may be visiting from out of town that are already eligible with another transportation provider
• People receiving Medicaid home and community based waivers

For information on eligibility and to obtain applications, call 343-7433. To schedule a ride, call 562-8444.

5. Buses should NEVER be early! In the transit industry, a bus is considered on time if it arrives 0-5 minutes after the published time, but should never be early. Route schedules are based on timepoints. The scheduled stop for each timepoint is listed in the Ride Guide. The rider estimates times at individual bus stops between timepoints. You'll be safe if you estimate the time the bus will arrive as the time shown before your stop in timetable booklet. If you miss your bus, check that your time is the same as our system clock. Report problems to customer service at 343-6544.

6. Routes are designed to serve the most people. A bus route should serve high density housing areas and large businesses with the potential to attract bus riders.

7. Yes! We have a travel-training program that provides free and personalized instruction on how to use the People Mover bus system primarily for people with disabilities, senior citizens and groups, but available to anyone as time permits. Based on a person's capabilities, we teach how to use the People Mover bus system in general or how to use People Mover for specific trips. We also provide group training to help with trip planning and orientation to People Mover. For more information or to make a referral to our travel-training program, please call 343-6332.

8. here you have a table with info on People Mover fares

8.  How much does it cost to ride the bus?

9. By contract, the first call for drivers goes to the Teamsters Union for dispatches and if we don't get enough qualified applicants to test, then we can go to the public using the web site, etc. Openings are posted on the Municipal website at www.muni.org. We're looking for people who have a Commercial Drivers License with a passenger endorsement and have excellent customer service skills. Driver positions for AnchorRIDES are hired through Paratransit Services contractor at 562-8448.

10. Eberhardt Advertising is the current contractor; they can be reached at: 272-1505.

11. The Municipality of Anchorage pays for them with Federal grant money. For more info on getting into a vanpool. Call 562-7665

12. We depend on your input. You can send your thoughts to customer service by mail, phone, fax or e-mail: Customer Service Phone: (907) 343-6544 700 W. 6th Avenue #109 Fax: (907) 343-4042 Anchorage, Alaska 99501 E-mail: WWTD@muni.org